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Knowledgebase

  1. Getting started

    1. SMS - text messaging
    2. Getting started - adding employees
    3. Getting started - timeoff types
    4. See all 8 articles »
  2. General

    1. Delete v's anonymise employee
    2. New feature notifications
    3. Compliance Cases
    4. See all 54 articles »
  3. Login

    1. Changes to login page
    2. Why does login / signup tell me I have not filled in all the fields when I have?
    3. I have forgotten my password, how do I reset it?
    4. See all 6 articles »
  4. Self service

    1. My managers or employees are not getting email notifications
    2. Error message: This email address is already in use
    3. Forgotten password
    4. See all 15 articles »
  5. Employee file

    1. Genders List
    2. Total Normalised Annual Cost value is incorrect
    3. How do I change an employees job role, manager, department etc?
    4. See all 31 articles »
  6. Timeoff

    1. Shut down days
    2. Availability module
    3. Self-certification and Return to Work forms
    4. See all 31 articles »
  7. Administration

    1. Time Tracking Settings
    2. Currency conversion rates
    3. Templates
    4. See all 17 articles »
  8. Performance

    1. 360 Feedback
    2. Manager creating a review form
    3. How to build a performance review form
    4. See all 9 articles »
  9. Internationalisation

    1. How do I change language?
    2. How do I change date format?
    3. Does Natural HR support right to left (RTL)?
    4. See all 5 articles »
  10. Reporting

    1. Report Builder - User Guide
    2. Organisation chart does not show anything or is wrong
    3. On timesheet reporting why does total time show up with minutes of more than 59?
    4. See all 7 articles »
  11. Recruitment

    1. Adding Requisitions
    2. Embedded jobs / requisitions are not being displayed on my website
    3. Create a custom interview email
    4. See all 6 articles »
  12. Expenses & Mileage

    1. Expense management
    2. Google Maps mileage calculation
    3. Split expenses claim
    4. See all 4 articles »
  13. Announcements

    1. Adding a Company Document to an Announcement
    2. Adding Announcements and Announcement Categories
  14. Employee engagement

    1. Social Stream Automation
    2. Social Recognition
    3. Social Profiles
    4. See all 5 articles »
  15. Asset Management

    1. Electronically signing for Assets
    2. Asset Management
  16. Troubleshooting

    1. System Diagnostics
    2. Error 17 - Incorrect Username or Password
    3. Error 404 - This page is missing
    4. See all 7 articles »
  17. Signup

    1. Error 68 - The system will not accept my confirmation code
    2. I have not received my activation email
    3. Error 35 - please choose an alternate password
    4. See all 5 articles »
  18. Employer Branding

    1. Uploading your company logo
    2. Email Branding
    3. Announcements and category colours
    4. See all 12 articles »
  19. Workflows

    1. Workflows
    2. Types of Workflow
    3. Workflow Step Types
    4. See all 10 articles »
  20. Forms

    1. Form builder form types
    2. Form builder field types
    3. Duplicating a form
    4. See all 8 articles »