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Knowledgebase

  1. Getting started

    1. Performance Improvement Forms
    2. Making Fields Mandatory or Non-Mandatory on Job Applications
    3. SMS - text messaging
    4. See all 10 articles »
  2. General

    1. Delete v's anonymise employee
    2. Bulk Update
    3. New feature notifications
    4. See all 55 articles »
  3. Login

    1. Changes to login page
    2. Why does login / signup tell me I have not filled in all the fields when I have?
    3. I have forgotten my password, how do I reset it?
    4. See all 6 articles »
  4. Self service

    1. My managers or employees are not getting email notifications
    2. Error message: This email address is already in use
    3. Forgotten password
    4. See all 15 articles »
  5. Employee file

    1. Genders List
    2. Total Normalised Annual Cost value is incorrect
    3. How do I change an employees job role, manager, department etc?
    4. See all 31 articles »
  6. Timeoff

    1. Setting up a Summary Type
    2. Shut down days
    3. Availability module
    4. See all 32 articles »
  7. Administration

    1. Time Tracking Settings
    2. Currency conversion rates
    3. Templates
    4. See all 17 articles »
  8. Performance

    1. Library Goals
    2. 360 Feedback
    3. Manager creating a review form
    4. See all 10 articles »
  9. Internationalisation

    1. How do I change language?
    2. How do I change date format?
    3. Does Natural HR support right to left (RTL)?
    4. See all 5 articles »
  10. Reporting

    1. Why does my report show leavers?
    2. Report Builder - User Guide
    3. Organisation chart does not show anything or is wrong
    4. See all 8 articles »
  11. Recruitment

    1. Interview Schedules / Slots
    2. Adding Requisitions
    3. Embedded jobs / requisitions are not being displayed on my website
    4. See all 7 articles »
  12. Expenses & Mileage

    1. Expense management
    2. Google Maps mileage calculation
    3. Split expenses claim
    4. See all 4 articles »
  13. Announcements

    1. Adding a Company Document to an Announcement
    2. Adding Announcements and Announcement Categories
  14. Employee engagement

    1. Social Stream Automation
    2. Social Recognition
    3. Social Profiles
    4. See all 5 articles »
  15. Asset Management

    1. Electronically signing for Assets
    2. Asset Management
  16. Troubleshooting

    1. System Diagnostics
    2. Error 17 - Incorrect Username or Password
    3. Error 404 - This page is missing
    4. See all 7 articles »
  17. Signup

    1. Error 68 - The system will not accept my confirmation code
    2. I have not received my activation email
    3. Error 35 - please choose an alternate password
    4. See all 5 articles »
  18. Employer Branding

    1. Uploading your company logo
    2. Email Branding
    3. Announcements and category colours
    4. See all 12 articles »
  19. Workflows

    1. Workflows
    2. Types of Workflow
    3. Workflow Step Types
    4. See all 10 articles »
  20. Forms

    1. Form builder form types
    2. Form builder field types
    3. Duplicating a form
    4. See all 8 articles »