Pinned articles
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Moorepay and Natural HR Payroll Offering
Natural HR is merging with Moorepay’s award-winning payroll software.
Below are links to the Moorepay Payroll centralised hub for FAQs, Technical FAQs, Knowledge Centre and the Moorepay Training...
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Adding User Accounts
Within Natural HR the concepts of Employee Records and User Accounts are separate. The Employee Record stores information about an employee and the User Account contains their login credentials an...
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What is 'Error 172: Google reCaptcha login error, please try again'?
As part of our continuing efforts to keep our data secure, we have rolled out the use of Google reCaptcha on all of our external-facing forms i.e. login pages.
You can find out more about this tech...
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Is it possible to automatically archive records for leavers?
When an employee leaves, by default, there are no actions that occur automatically for the time off or expenses linked to the employee to be archived, so this will still be visible within their res...
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How do I share Report builder standard reports?
Within Natural HR, in addition to the custom reports you can create with Report builder, there is a library of standard reports. Before a user can access these reports however, they must be publish...
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Time off balances data source (dataset)
In reporting, the 'Time off balances' data source (sometimes referred to as a dataset) is one the most useful. It allows you to see as of today, how many days/hours each employee has booked and tak...
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Prorating Time Off Allowances for Part-Time Employees
Within Natural HR it is now possible to automatically prorate time off allowances for part-time employees based on either:
Their FTE
Their working days
In the latter case, we can only prorate if ...
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Mid year starter/leaver calculations
Within Natural HR there are multiple ways to pro-rate balances for mid year starters giving various options around how you utilise the pro-ration to handle working patterns and mandatory holidays....
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Hide Time Off from Employees - Year End
As part of your Year End Process, you may wish to hide the time off option from your employees to stop them booking any further time off whilst you are processing and reviewing any carry over.
W...
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Report Builder Filters - AND / OR / Group Filters
When creating reports within Report Builder you can use filters to help you to report on the specific data you need, for example you may only be interested in employees from a specific site or depa...
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How to manually add Carryover
Carryover values can be manually added or corrected for an Employee by going to:
Admin > HR > Time off Management > Manage carryover values
Here you can 'add' a record for an employee
or 'edi...
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Assigning Multiple Length of Service types
Length of Service Time Off types can be used to automatically give employees additional time off allowances based on their Length of Service. Previously, only one Length of Service type could be as...
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Updating Employee Custom Fields via the Employee Change Page
The Employee Change page is used to record key information about the employee’s role, for example, their Job Title, Manager and Site. Custom Employee Fields can be used to record additional informa...
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How to change the Visibility of Employee Notes in Bulk
The Employee Notes feature allows free-form text notes to be stored on an employee record. These notes can either be visible to the Employee’s Manager, or only to Admin/HR users. This visibility co...
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Enabling TFA or PIN login for Admin and HR users only
Natural HR offers Two-Factor Authentication and the use of PINs as a secondary login credential for increased security. These features were previously enabled globally and applied to all types of u...
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How to Hide the Homepage Calendar and Team Section
The “My Team” and Calendar views on the home page offer valuable insight to the status of your team and the wider business, however, for some very large organisations and for some managers with a l...
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How to hide carryover from the public calendar
Within Natural HR the Carryover time off type is a special type used to record allowance carried forward from one holiday year to the next. The Carryover type has a limited number of configurations...
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Archiving Form Responses
It is now possible to archive specific form responses if you'd no longer like to view that data as active.
To do so navigate into Forms.
Once you're on the forms page just search for the form whic...
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