If you have forgotten your password there are two ways of addressing this depending on your access level.

Main company Admin (i.e. the person who signed up for the company account)

Head to: https://www.naturalhr.net/forgotten-password  

Enter your email address in the box and the system will send you a password reset email - click the link in that email and enter your new password.

If the email does not arrive after a reasonable time frame (Approx 30-40 minutes) contact Support for assistance.

User (including Admin role)

Head to: https://www.naturalhr.net/forgotten-password 

Enter your email address in the box and the system will send you a password reset email - click the link in that email and enter your new password.

Alternatively, account "Administrators" can reset passwords by going to:

People > Users 

Then select the "Key" icon under the "Actions" column on the right hand side of the user in question, as seen below.

Please note: Our support staff cannot reset individual user passwords - if the automated process does not work then please contact your account administrator.