Whilst updating your subscription in Natural HR, you may see an error message with this text: 

Error CB014 - Subscription Error

This error code suggests that there is an issue with the payment card or details which have been provided, resulting in the payment failing.

How do I clear Error CB014?

To resolve this error, you should ensure that the both the payment card and details which you are providing are correct before any further attempts are made. If you are still experiencing this error having double-checked your payment details, please contact Natural HR support staff.