Knowledgebase
Administration
- What happens when a manager leaves?
- Adding User Accounts
- Generic payroll integration reporting
- Logging in to Natural HR using Two Factor Authentication
- Company Users - Other Actions
- Auto-Update Probation Dates
Announcements
API
Asset Management
Documents
- Document Search
- Accepted File Types and Sizes
- Company Document Classifications
- Can I prevent managers from uploading and/or deleting employee documents?
- Company Document Expiry Reminders
- Bulk uploading documents
Employer Branding
- Site level branding
- Marketing Permissions
- Uploading your company logo
- Displaying Company Mission Statement, Visions, Values and Behaviours
- Adding URL links to the Natural HR menu
- Set a background image
Expenses & Mileage
- Enabling an HR level user to Approve or Decline an Expense claim
- Viewing an Expense claim for approval
- Expense Settings
- Timesheet information on Expense Lines
- Submitting Expenses on behalf of another Employee
- Mileage Rates
Employee engagement
- Moderating Social chat
- Employee Suggestions
- Employee Pulse
- Social Profiles
- Social Recognition
- Social Stream Automation
Forms
- Form builder field types
- Form auto lock
- Recruitment Forms
- Application Forms (Recruitment)
- Survey Forms
- Form field permissions
Getting started
- Editor functionality
- Toggle right side bar (formerly Privacy mode)
- Getting Started - Adding Departments
- Getting Started - Adding Company Information
- Getting Started - Adding Job Roles
- Testing self service
General
- IP address support IP range
- Job Grades
- Optimising Natural HR
- Employee portal
- Employees viewing course library
- Recording lateness
Internationalisation
Login
- Google reCaptcha has detected potential suspicious behaviour from your device or network and your access has been blocked for a short time - please try again in a few minutes
- Password strength
- Google Single Sign On
- How do I resend users their login details?
- I have forgotten my PIN, how do I reset it?
- I cannot enter my PIN number
People
- Auto archive records for leavers
- Manager Change & Managers name not appearing in the drop down list
- Employee Benefits (Custom)
- Custom Benefits (Simple)
- Employee privacy options
- Setting global Manager restrictions
Performance
- 360 feedback
- Performance split screen view visible to employees
- 9 Box Grid (custom)
- Default Warning reminders
- Bulk Upload - Employee Goal Updates
- Goals maintenance
Reporting
- Creating and sharing a dashboard
- Report builder - standard reports
- Custom home screen dashboards
- Setting up and using custom colours in pie, bar, column and line charts
- Report builder - field separator
- Reporting employee workflows
Recruitment
- Request assets when completing an employee
- Creating and using a Recruiter code
- Displaying requisitions created in Natural HR in your company website careers page
- Show requisitions on job portal
- Display Name for Job Roles
- Allow Managers to add and edit candidates
Self service
- Creating and using Natural HR Tickets
- Localisation option for 'Card View' or 'Table View'
- Uploading Employee Photo Via Self-Service
- Total time off allowance breakdown chart
- Employees updating extra information
- Does Natural HR have a mobile app?
Time and Attendance
- Time off balances data source (dataset)
- Prorating Time Off Allowances for Part-Time Employees
- Disabling the editing or deleting of time off
- Mid year starter/leaver calculations
- Booking time off for less than a full day (AM/PM)
- Year end time off process (end of company holiday year)
Training
- Training courses attendees display
- Training outcome
- Auto Archive Expired Training
- Training result options
- Training course library documents
- Training feedback forms
Troubleshooting
- Error CB014 - Subscription Error
- Error 874 - Access Permissions Error
- Error 603 - Too many failed log in attempts
- Error 14 - Please enter all required information
- Error 404 - Page not found
- Error 17 - Incorrect Username or Password
Workflows
- Requisition workflow triggered by job
- Include or restrict employees of more than/less than 'x' years length of service to be included in a workflow
- Allow triggered workflows to be updated
- Continuous Workflows - Triggering Once
- Understanding Workflows
- Exit reasons and linking to workflows