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  • Changes to login page

    The login page has two login buttons - one marked Login and one marked SSO Login which stands for Single Sign On. To all intents and purposes, if you are logging in the process is the same - enter a u...

  • Why does login / signup tell me I have not filled in all the fields when I have?

    This is usually due to the EULA box - you should ensure you read, understand and agree with the EULA and then tick the box to indicate this and try again. ...

  • I have forgotten my password, how do I reset it?

    There are a couple of ways that you can reset a forgotten password.  1. Contact your system administrator as they can reset passwords and PINS on your behalf.  2. You can generate a password reset ema...

  • I cannot enter my PIN number

    If your organisation has PIN number login enabled, when you log in the system will ask you to input 3 randomly selected digits from your PIN.   For example, you might be asked for the second, first an...

  • I have forgotten my PIN, how do I reset it?

    If your organisation has PIN number login enabled, when you log in the system will ask you to input 3 randomly selected digits from your PIN.   If you have forgotten your PIN, there are a couple of wa...

  • Google Single Sign On

    Within Natural HR, there is the ability to log in to your user account using an email address which is hosted within Google Mail.  In order to set this up, you must first ensure that an email address ...