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  • Changes to login page

    The login page has two login buttons - one marked Login and one marked SSO Login which stands for Single Sign On. To all intents and purposes, if you are logging in the process is the same - enter a u...

  • Why does login / signup tell me I have not filled in all the fields when I have?

    This is usually due to the EULA box - you should ensure you read, understand and agree with the EULA and then tick the box to indicate this and try again. ...

  • I have forgotten my password, how do I reset it?

    There are a couple of ways that you can reset a forgotten password.  1. Contact your system administrator as they can reset passwords and PINS on your behalf.  2. You can generate a password reset ema...

  • I cannot enter my PIN number

    On the login screen the system will ask you to input, for example, the second, first and fourth number from your PIN. For example, if your PIN was 627548 you should enter 6 in the first box, 8 in the ...

  • I have forgotten my PIN, how do I reset it?

    There are a couple of ways that you can reset a forgotten PIN.  1. You can contact your company administrator as they can reset your PIN or password from within their system.  2. You can generate a PI...

  • Google Single Sign On

    Within Natural HR, there is the ability to log in to your user account using an email address which is hosted within Google Mail.  In order to set this up, you must first ensure that an email address ...