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Self service

  • My managers or employees are not getting email notifications

    To allow managers and employees to receive notification emails of items such as time off requests you need to ensure that the 'Work Email'  field contains the correct value. This can be found by brows...

  • Error message: This email address is already in use

    When adding a user you will sometimes be presented with the error message This email address is already in use -  This often clients get confused as they look through their users and the email address...

  • Forgotten password

    If you have forgotten your password there are two ways of addressing this depending on your access level.   Main company admin (i.e. the person who signed up for the company account) Go to: https://ww...

  • Allow employees to fill in their performance reviews

    If you use the FORM BUILDER to create performance forms, you can (optionally) get your employees to fill in parts of the employee review. To do this requires a few steps: 1) Firstly check that the for...

  • Submitting a Time off Request

     To submit a time off request within Natural HR, go to 'What would you like to do?' and Select 'Request Timeoff'.    Select the type of time off which you wish to book (Types may vary depending on you...

  • Updating my Personal Information

    There are three types of personal information which any user can go in and update via self service.  To update personal details, go to: Self service > My personal details Here, you can change the foll...

  • Time off Allowance Explained

    Within your Natural HR account, your time off balance will be displayed within a 'Doughnut Chart' on your Home page. (Please bear in mind that your view of this chart may differ depending on how your ...

  • Submitting a training request

    If enabled by administrators, employees can request training courses from within their self service accounts.  To request training, go to 'What would you like to do?' and select Request Training Next,...

  • Submitting a Timesheet

    Within Natural HR, the timesheets module will allow users to complete and submit timesheets based on hours which they have worked. How to submit a timesheet: 1. On your home page, click on 'What would...

  • Submitting Expenses

    Video guide to submitting an expense claim: Step by step guide to submitting an expense claim: To add an expenses claim, click on the What would you like to do? button below your photo and select Add ...